Your information · Edina, MN
Privacy Policy
What we collect when you call us, send our contact form or browse this site, and how we use and look after it.
Who we are
This policy covers the website of Edina Garage Door Repair Expert, a local garage door repair business serving Edina, MN and the nearby communities. In this policy, "we", "us" and "our" mean Edina Garage Door Repair Expert. We only collect what we need to help you with your garage door, and we explain it all below.
What we collect when you call
When you call the number on this website, we receive:
- the phone number you are calling from;
- call details, such as the time and length of the call;
- the details you choose to share about the job, such as your name, the address of the job and what the door is doing.
Calls may be recorded. If you would rather a call was not recorded, tell us at the start of the call.
Our contact form
When you send the form on our Contact page, we receive what you enter: your name, phone number, the address of the job, the service you need and your message. We use it only to get back to you about the job, the same as details you share on a call. It may be stored by the service provider that runs our phone line and lead system.
What we collect when you browse
Like most websites, our server keeps standard logs, which can include your IP address, browser type, the pages you visit and the time of your visit. We may also use cookies or similar technologies so the site works properly and so we can see, in general terms, how visitors use it.
How we use your information
- to answer your call or message and talk through your garage door problem;
- to provide the service you ask for and follow up on it afterwards;
- to improve the quality of our calls;
- to measure where our calls and messages come from, so we know how customers find us.
Who we share it with
Call, form and job details may be shared with the service providers who help us run our phone line, lead system and day to day operations, and only as far as they need them for those purposes.
We do not sell your personal information.
How long we keep it
We keep call records, form messages and job details for as long as we need them to serve you, follow up on work and keep sensible business records. After that, they are deleted or no longer kept in a form that identifies you.
Your choices
- You can block or delete cookies in your browser settings. The site will still work for reading and calling us.
- You can ask us what information we hold about you, or ask us to correct or delete it, by phone or through the Contact page form.
Children's privacy
This website is meant for adults arranging garage door service, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The version on this page is the current one, so please check back now and then.
How to reach us
If you have a question about your information or this policy, call us using the button below or send us a message through the form on our Contact page.